The glass broke in the door of our Amana oven. (purchased in 1999) We went to Sears to buy a replacement glass and they sold us the whole door and charged us $131. It was to be shipped to our home in one week. That was March 25. We still don't have any part so we called again (third time) and they ...
The day I walked into my local Sears store (Amarillo, Tx,) and put my money on the counter for my torque wrench, this was the warranty... "You'll never regret buying better quality tools. CRAFTSMAN tools help you to get the job done quicker, easier and right the first time. CRAFTSMAN branded ...
We purchased a washer and dryer from Sears, and the problems started right from their salesman. Shortly after using the machines we encountered several issues with both units. First, the salesman lied to my wife and told her the washing unit would handle washing a king size comforter, a feature she ...
Don't waste your time calling Sears customer service - I wasted hours calling customer service with no results - I only Spent $5000.00 a year at Sears - not enough for them to care. But in ten years that is 50,000. I hope that would join me in boy-cotting sear until they fix the problem the have ...
Until now, we have bought all of our major appliances at Sears — but never again! We bought a Maytag dryer and the delivery date was set for a week later. On the day of the delivery, I was looking forward to arriving home to find my old dryer gone and my new dryer hooked up and ready to process a ...
On April 13th, I dropped off my Craftsman model weedeater to have the trigger replaced. It took me almost 10 minutes before anyone even came over to help me, which should have been my first sign to run out the door. Once someone finally came to help me I told them what was wrong with the weedeater ...