I am so frustrated with Sear's lack of customer service. First I was guided through this maze of automated prompts only to be give a phone number that no one ever answers. The local repair center 225-755-7126 didn't answer the phone for three hours. This is just ridiculous not to mention the poor ...
Just bought top-of-the-line washer and dryer (Kenmore) from Sears, and after 6 uses the washer died on us. Waited 4 hours for repair man who ordered parts. Waited 2 weeks for him to return (then another 4-hour window when we had to wait for him) and- guess what? - he forgot to order both parts! ...
We as a family purchased a refrigerator from Sears on 6/16. Paid 1700 dollars, received on 6/19 at 6 pm. Which supposed to be deliver between 2 to 4 pm. The del person broke inside glass outside of my driveway, minor problem right, can be replace. Brought the ref inside the house, wife inspected ...
On Memorial Day, I went into the Northwest Plaza Sears store, in Saint Louis, MO to purchase a new range and a microwave with an exhaust hood. I used the online kiosk in the Hardware department to access my Wish List from sears.com. As I attempted to leave the Hardware department to go to the ...
I purchased a wood chipper from the Sears in Vineland, NJ. The sales associate told me that the floor model was the last one left, but assured me that it would work fine. He also informed me that he couldn't even order me one because it was last year's model. After taking the chipper home, I added ...
Well folks - it's apparent Sears President, Mr. Bruce Johnson and Chairman, Mr. Edward S. Lampert could care less about our complaints. Listen to mine. I am a Senior living on Soc. Sec. And I was injured by Sears improper installation and no one at Sears - 'can help' or 'will help.' Mr. Johnson and ...