Purchased a Sears installed garage opener, wouldn't fully work with car. Sears would not replace. Do not buy at sears. Manager rude. Hot line said they must support manager in field. Sears insisted that I buy an upgraded opener, and that I pay the installation charges. The manager was very rude to ...
I would like to voice my absolute displeasure with Sears employees and services rendered. My husband and I purchased a stove that was guaranteed for next day delivery, but was later told that I would not receive for 2 weeks. Although not pleased with this false advertisement, I waited and ...
Opened my credit card statement for my brand new gold master card from sears yesterday. Was amazed to find that the caring personnel in the sears protection agreement dept. had kindly taken upon themselves to provide me with coverage on three appliances I had purchased in the past from them. The ...
Ordered a Shop Vac from sears on 7/4/08 via the web site. They charged my credit card right away. The web site still shows the order is in process and will ship in 7-9 days (although as I write this is 8/21). I contacted sears on 7/30 - they tell me they decided not to sell the item at that price ...
I placed an online order for a TV on July 7th. The receipt indicated that the TV would be available for pick up in approximately 11 days. My credit card was charged immediately. The item was delayed twice. On July 29th, I attempted to cancel the order. Eventually I called the White Marsh store. I ...
When you call their customer service dept. to schedule service, you are thrown into their national phone pool where the reps cannot help you because they do not know and cannot understand the English language. ...