I bought a Sears diehard battery a few years back, the tech there told me I should get the diehard silver battery, so I did. That battery only lasted a year and so I paid extra along with a replacement for a Diehard Gold battery. That battery lasted about 3 to 4 years, I figured the battery should ...
We bought a refrigerator from Sears in 2005. On Monday, July 6 this refrigerator stopped working. We called Sears about getting some one to fix our refrigerator. They said your warranty is out, so you will have to pay for repairs. We paid $260 for repair service and 1 year extended warranty. We ...
One year ago we purchased a new Kenmore Elite dishwasher. The service in the store was good and the salesperson knew the product. We paid to have the dishwasher we purchased installed. Sears contracts out that work and consumers should read the fine print so they know that Sears assumes little ...
After waiting the four hour window for a dishwasher repair tech to arrive. I called and had to ask for a supervisor before I got the answer I wanted. The tech called me and said he was 30 minutes away. 1 hour later he showed up and sat talking on his cell in the van. After 10 minutes I tapped his ...
My husband and I were very pleased with the professionalism and courtesy of the Sears repair team that assisted us. It was nice to have someone to treat you like a human and not just another "number". ...
I placed on order with SEARS for a major appliance on line and paid with my debit card. They said that the item was in stock and available for delivery (the only reason it was ordered). A delivery date was set and the order went thru. I received a phone call from SEARS the day before the scheduled ...