We've been embroiled in a 2 month odyssey to obtain a simple $100 refund from a Sears online purchase. They never shipped the order, but charged our card within 2 days. Although they acknowledged it wasn't shipped, they refused to cancel our order or refund our money. After many polite phone calls ...
I just bought a new house and my wife cooked a meal using a Kenmore wall oven. We could not get the oven to turn off, so I called the 1-800 number. No one could walk me through the steps to turn the oven off, they just wanted to set up a service call. What is this country coming to, when all you ...
Summary: Huge delay in getting service (have not yet received), rude customer service. They take you money for the warranty but don't want to follow through on providing the service. Rating should not be "Please Improve" because I feel no need to be civil with this company after the ...
I am filing a complaint with the Better Business Bureau for my Whirlpool Cabrio Washer Model WTW6600SB2, Serial Number CU3270098 that was purchased from Sears on my Sears charge in late September for $1200 plus the cost of a 5 year extended warranty that is effective on this washer for another 3 ...
The sears o pedic top of the line bed is a farce 2999.00 dollars on sale for 1299.00 and not 400. Delivered in jan 28 but not used until march 1 in seventeen days the bed breaks down totally down. They want to replace it with another bed same brand which will break down. There are comments all over ...
I purchased 2 Goodyear ComforTred tires on line that were advertised for $121. I got a confirmation and email stating that someone would notify within 24 hours to let me know when tires would be available at store. After 48 hours, I attempted to contact online to get status and to point out that it ...