A Sears technician came to repair our Kenmore clothes washer on 9/3/09. The technician was prompt, not keeping us waiting a whole day, very efficient and well trained and knowledgeable in repairing our washer. The job was well done and the technician explained what was wrong and what he did to ...
I Just bought a new freezer from Sears and had a delivery date, when the freezer came it was damaged so I refused delevery. The delivery man called and told them what was wrong, and gave me the phone. I told them the freezer was damaged and I did not want and wanted a new one delevered right away. ...
RE: Tom, Technician ID #0815928 I just want you to know what a nice employee Tom is and this comes from a Senior Citizen. Sears is judged on how their employees treat their customers. I would say Tom is a number 10. He was very courteous and professional and knowledgeable. This would be a much ...
I had my dryer repaired on January 20th and the Tecnician #0765164 was very perfessional and repaired my dryer very quickly. I am very happy with this service and will continue to us them when needed. ...
The good news is I was worried about how much it would cost to repair my side by side Whirlpool refrigerator. The bad news is Sears Home Repairs never showed up for my appointment today. The ugly is when I called the 800 number was was told that although I had a valid confirmation number that I got ...
I have been purchasing Sears products for 30 years... This is the worst experience. Purchased a Kenmore 1hp Food Disposer (model #17560591 Serial # 09121012583) and the following day had a plumber install it. The item was defective from the outset and I immediately called the Sears Warranty group. ...