I am very upset with Sears repair, 2 missed appointments, & several hours on the phone getting the run around. Customer soulutions is useless.! I will never buy a thing from Sears again! My motherand brother said they would also never buy anthing from sears because of my troubles with them. ...
Back in february I purchased a Baha Doodle Bug mini bike from sears as a birthday present for my son. We brought it home a few days later, and from the beggining, it didn't work right. Took forever to get started and refused to stay started. Luckily, I purchased the service plan and we took it into ...
Washer broke down. Checked Sears online for part. Found it in stock. Double checked by phone. They had it. Drove all the way there and they didn't have it. Showed 18 in stock but couldn't find one. Manager was supposed to call when they found one. Never happened. ...
My wife and I purchased a patio table and chairs. After less than one month we noticed rust on the pieces and rust on the new outdoor rug we purchased and put underneath the table on our deck. We had a ten year old set that looked better than this set only days exposed to the weather. My wife and I ...
I purchased a bedroom suite through Sears and the experience has been less than satisfactory. After receiving two sets (both times with items damaged and/or not stained properly), I wantd my money back and no longer wanted to deal with them. I was told that, if I didn't reselect, a 20% re-stocking ...
A Revenue Manager, Rich Sircus found my house on March 26th to provide us a quotation on new windows. First, He was 20 minutes overdue to get a 10:00AM visit, apparently because of traffic. It'd not have now been a problem except we'd educated the visit line-in progress that people had another ...