This is an almost-exact copy of an email that I sent to Sears. It tells my story and will hopefully help someone make an informed decision before purchasing from Sears. To Whom it May Concern, I purchased an Electric Range from the Stroudsburg Sears Store on 11/15 for 476.99. After accessories, ...
I purchased a lawn tractor a 42 inch cut. I started it and it made a popping sound. It went dead and would not start again. I took it to the mechanic and he took the motor apart and it had blown the cylinder walls all to pieces. I called Sears and they said that a new motor would cost around 1,200 ...
Horrible experience with this store and Sears as a whole. Went through 3 Electrolux machines. All broken by the Sears delivery people. The first pair leaked. The 2nd and 3rd stopped pumping water. We waited about 3-4wks to get the 2nd pair. All 3 pairs were broken by the Sears delivery people by ...
There is no customer service, you go to the auto section, ask for a part for a big ticket item you bought from them, then wait till they figure out which of them actually wants to spend a minute with you, to tell you that they don't know where to get any parts, and or how long it will take to ...
I am very disappointed in Sears. I was told when I was called that my service call would be $75.00 plus parts if they had to replace anything. The labor charge was $185.00 and $167.25 for the parts. I do not understand this, since they said the service call would be $75.00. Also, when I left my ...
The technician ID # 0806125 was very proficient at her job. She went right to repairing the problem and was very good at it. ...