I had a quote for 21k worth of work to be done on my new California home. I had two different reps come out. The first told me he was wasting my time, Sears would be the highest quote for windows, and left. Your SHI center called to see how my quote went and check to see if I had any questions, ...
I have been a strong supporter of Sears and have bought most of my appliances here. After today I will go somewhere else. My refrigerator needed the gasket replaced. I received the part and let Sears know. The technician was scheduled for 5/30 from 7-11am. At 10:15am I called to confirm a ...
05/09 our 2 1/2 year old Maytag dryer died for the second time. Tech came out and determined it needed a new computer board. When he took the front off of the dryer the seal from the front of the drum feel out. It was all twisted as if it had been off the drum for some time. Realizing this could ...
Sears installers ruined the first gas dryer they installed for us in 2004... Vented it wrong and the gas circulated thru the dryer and filled our condo. When we were ready to replace the front loading washer/dryer we went back to Sears thinking that was just poor installation company and requested ...
Re: Sears Kenmore Elite Refrigerator. Called Sears Tuesday 5/7 and explained that my refrigerator was not working %u2013 I was told that they couldn't get a serviceman out until Friday - After evaluating the problem, the serviceman said it was the "mother board" and another circuit board ...
Last weekend my refrigerator registered 60 degrees in the top and probably 30 below in the freezer. A repairman was sent out and the first thing he said to me was - this is not good. After futzing around for an hour or so he called customer service and told them that I wanted a new refrigerator. ...