I ordered a part from Sears, it last for less then two years and broke, now I have to order the same part again, and they want me to pay $15.38 for the part, and more then $10.00 for shipping. I have work for U.P.S. For more then 17 years, and I happen to know for a fact, it is not that much to ...
Was told by catalog order dept. 866-349-4358 if item not right take to any Sears store for credit. Waterford, CT store refused to take item: fireplace door/screen back. I want a full credit of $399.27 plus the cost of returning item back to BJ's for $37.20. Sears bought the item from BJs who in ...
As an older consumer, I am so disappointed with the response time for repairs. Anthony (repair tech) has ordered my parts today under emergency, because I have already been without a refrigerator for two weeks. Last week you sent a Sears tech on Monday, and then an A & E tech on Thursday. ...
Tried to buy a television because of your price and no interest offer. Was approved for a card and couldn't use it to complete the online transaction. Your representatives (I spoke to many) didn't care wouldn't help, told me to drive to the nearest store (1 hour each way) otherwise I couldn't use ...
We needed to replace the walking belt on our tread mill from Sear's. I ordered the replacement belt from Sear's Parts and had it shipped directly to our residence. Once the order was completed, the individual that placed my order asked if I wanted to schedule an installation of the belt by a Sear's ...
Richard (ID 2857). Thank you Richard. For assisting my mother with our lawn mower service. She asked that I contact your "higher ups" ("by computer") and let them know of the "excellent" service you provided. Thank you, your customer service. ...