No one responds to any inquiry. No one has shown up to do final measurements. Even the main office could not reach any of the "TEAM" that was to assist with this project. ...
Sears shows up tells me they will call to set a date for a kitchen remodeling job estimated at $20,000. No one calls. No one responds. "Contract " says I cannot cancel. An account opened with Citi bank but I cannot cancel it. Even the headquarters was not able to reach the ...
We scheduled an estimate for complete roof replacement, gutters, and siding. Sears lost out on estimated $25,000 of business because they could not supply a color swatch of the siding color that was required by our home owners association (HOA) for approval. They cancelled our appointment because ...
Signed a contract with Sears Home Improvement to remodel bathroom, when the work was not started and no one could give us a start date, we cancelled, this was 2 months ago. They still have not refunded our money claiming it is their "sole discretion" to keep it, filed a complaint with BBB ...
3 years ago we purchased a new roof from Sears with all the "warrantees" etc. We were promised a non leaky roof or they will rectify it immediately. Well, I had a non leaky roof at the time-it was just very old and it looked ugly and looked as though it would start going soon. So instead ...
Three years ago we purchased a Carrier Furnace and Central Air from Sears for $8215. The contract lists all equipment serial numbers, and they include the AC parts of the system. At the bottom the contract says: "The Contract price includes 5-year Master Protection Agreement" and shows a ...