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Pep Boys
Found 428 reviews / complaints
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Pep Boys
An arm, almost a leg

I took my Chevy truck to Pep Boys to have the ball joints checked. After about 20 minutes I was told the joints were fine however the Pittman Arms needed to be replaced. While the truck was in the air I inspected the arms and they were a little loose. I approved the change and after the work was ...

Pep Boys
Causing problem - Extra costs

We'd been utilizing Pep Boys at 4987 West Street, Stockton for some decades. Every time it had been clear-you had a need to watch in it. There often appeared to be anything we had a need to ask them to solve before departing. Understanding only a little about vehicles appeared to maintain them ...

Pep Boys
Incompetance

I'd my car towed to Pep Boys on metroplitan ave in Ridgewood Queens about the suggestion of Allstae that will be my towing assistance, after 2 times I named at 9am to determine when they had set my car, I had been informed they were so hectic they'd not really looked over my car-I called again at ...

Pep Boys
Holding My Car Hostage

On July 10, I got my vehicle to Pep Boys on Rt. 1 in Princeton, NJ to operate a motor lighting check and brake check (equally free solutions). The next day I acquired a phone from their store detailing what must be changed in my own vehicle. The brake parts, rotors, drums all must be changed, in ...

Pep Boys
Purposely Misdiagnosing Problem

Don't go here! Terrible! I introduced my vehicle below having a radiator flow, they identified that my serpentine belt was free, it required a tensioner along with a radiator flush/load. I understand little about vehicles, but I understand when the serpentine belt is not operating properly, it'dnot ...