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Pep Boys
Found 428 reviews / complaints
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Pep Boys
Bumbling Employees

I ordered a part. When I went to pick it up, I discovered that they had ordered the part for the wrong engine for my vehicle. They could not apply a credit to the proper part, so their procedure is to refund and then repurchase the correct part. I did not have my receipt with me at the time I went ...


Pep Boys
Exhaust

A couple of months before, I got my vehicle into Pep Boys for what I understood was an exhaust flow. I actually named beforehand to request when they did this sort of function, just because a large amount of the quick-support stores do not appear to wish to contact it. I had been informed they ...