Don't go here! Terrible! I introduced my vehicle below having a radiator flow, they identified that my serpentine belt was free, it required a tensioner along with a radiator flush/load. I understand little about vehicles, but I understand when the serpentine belt is not operating properly, it'dnot ...
I brought my car in the shop on Thursday 6/9 to have it looked at. The coolant light was on and the temperature was overheating. They explained to me that the water pump and thermostat needed replacing and that was fine. From Thursday afternoon until Saturday afternoon, car still was not done.By ...
I Called Pep Boys in Tamarac to get a quote on an oil change and to repair my tire which had a screw wedged in the tire tread. The guy on the phone (I'll omit his name as I am sure he is just following his manager's rules) looked up the year, make and model of my vehicle and told me it would be ...
It was a nightmare from the beginning. 1. The Assistant Manager, Anthony, quoted one price to fix my clutch, then lied and tried to charge me hundreds of dollars more. 2. After the car was supposed to be "fixed", when leaving the service station, I could tell there was a problem with the ...
Pep Boys is a large and widespread company so you would think that their pricing policies would be similar. I learned the hard way that this is not the case. This particular Pep Boys in Hamden, CT charged me a flat rate of 3 hours worth of labor when in actuality my car was finished in 1 hour. ...
I ordered a part. When I went to pick it up, I discovered that they had ordered the part for the wrong engine for my vehicle. They could not apply a credit to the proper part, so their procedure is to refund and then repurchase the correct part. I did not have my receipt with me at the time I went ...