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Pep Boys
Found 382 reviews / complaints
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Pep Boys
State inspection rip off

I dropped my car off at Pep Boys, 4571 McKnight Road, 15237? For a state inspection. The car was well taken care of and I didnt expect any issues. An hour later Ricky from Pep Boys called to tell me that the "check engine" light came on and it will cost me $90 to diagnose it. He was ...

Pep Boy's
Consumer Report

Alledgely did repairs. The repairs were not needed nor necessary and did not resolve the problem, with the service engine light being on. The actually repairs would have cost between $3000 and $4000 dollars. So, oppose to advising of the real issue, Pep Boy's swindle me by telling me the other ...

Pep Boys
Bait & Switch on repair quote

On Monday, May 7 I called this store to get a quote to replace a broken passenger side mirror on my 2011 Nissan Sentra. I was quoted $120 for labor plus the part. The part is available aftermarket online for approximately $50 - $70.in fact, in the proken pieces of the mirror asembly there was a ...

Pep Boys
I feel cheated

There is a serious problem with the Pep Boys in Orland Park, IL. I brought my car in on 3-24-12 to have front end work done because noises when I hit a bump. They said they will charge $19.99 to inspect the front end and I asked if that amount would be applied to the bill if I have the repair work ...


Pep Boys
Car Owners Be Warned! ~!

On Saturday, March 31 I went to drop my car at Pep Boys Auto located at 10899 Folsom Boulevard Rancho Cordova, CA 95670, the person who took care of me was Scott, the store manager, the service I requested was to replace the rear rotors, I left my car at 9:00 AM and when they called me to let me ...