First time at PEP BOYS the manager Marvin was very nice and polite, seemed very helpful, which prompt us to come back after an oil change, so I did... Urgh! Well, my window would not roll-up (electric windows), bought the motor for them to put -in; however, they replaced the motor, but another part ...
Pep Boys tire sale stated: Buy 3 tires get the 4th one free. They sent a post card stating my request was denied (and I might add) despite my meticulous preparations to adhere to their rebate request form. ...
Where do I begin? I get to Pep Boys and a man named Nate quoted me $98.16 just to change out the Thermostat and Gasket. I agreed, so he asked me for the keys and told me to go to the back (something they had never asked me to do). So I go through the back where the cars are being serviced and they ...
Here is another blatant ripoff attempt. My daughter (8 months pregant) takes her car into Pep Boys to get an oil change. When she goes to pick it up, the tell her that they refuse to release the car because the brakes need to be fixed. They tell her that it will cost $260. They will not give her ...
Pep Boys should never be allowed to work on your car! My father took his truck in for a wheel alignment. He was quoted $79.99. The tech said that a front end alignment consisted of Toe, Camber and Caster. He got a call that they wanted $200 to do the alignment because the camber needed adjustment. ...
This is the second time that I submitted rebate paperwork for items purchased at Pep Boys. Both times I recieved a post card stating that the store reciept did not show the rebate item. I know that the paperwork was complete and correct. It is not worth spending hours of wasted time on the phone, ...