I reported on 12/28 at 10:20 am, case # 99797. According to their online customer issue system guidelines, the expected response was 48 hours. As of 1/3, I have not received a call or written response from your company. The following provides the details of the complaint along with attachments of ...
I went in on 12/24 to have my master cylinder replaced and by brake fluid exchanged. When I picked up my car at the end of business day (they closed at 6pm, I was there at 5:27pm) there were multiple new problems with my car. Here is a list of the new problems I am facing: - Tachometer and ...
Save your cash and your car stay as far from these guys as you can!!! To date I believe my vehicle has been serviced three times at the north academy Pep Boys location in Colorado Springs CO.in my opinion, based on the same work, done previously on the same car. Pep boys have been a huge ...
Bought a Prostart starter motor ($116 $40 core charge) 10/23. Gave in old starter to waive core charge. Prostart motor failed on 11/15. Total short in motor, according to mechanic that examined car afterwards, could have caused a harness fire. My wife was driving the car at the time and after being ...
Oday is August 25. WHICH is OUR PepBoys horror tale. Having recently bought a 1997 Infiniti I30, I chose to provide the automobile to my nearby PepBoys on Indiantown Road, in Jupiter, California for that advertized free brake evaluation. After one hour of awaiting the vehicle to locate its approach ...
I wanted to let you know of the past four disappointing experiences I have had with this particular Pep Boys location. I haven been a customer for over one year, ever since I moved back home and my father recommended this store. Approximately 6 weeks ago, (Sept. 6), I went in to have my car checked ...