Pep Boys should never be allowed to work on your car! My father took his truck in for a wheel alignment. He was quoted $79.99. The tech said that a front end alignment consisted of Toe, Camber and Caster. He got a call that they wanted $200 to do the alignment because the camber needed adjustment. ...
This is the second time that I submitted rebate paperwork for items purchased at Pep Boys. Both times I recieved a post card stating that the store reciept did not show the rebate item. I know that the paperwork was complete and correct. It is not worth spending hours of wasted time on the phone, ...
I reported on 12/28 at 10:20 am, case # 99797. According to their online customer issue system guidelines, the expected response was 48 hours. As of 1/3, I have not received a call or written response from your company. The following provides the details of the complaint along with attachments of ...
I went in on 12/24 to have my master cylinder replaced and by brake fluid exchanged. When I picked up my car at the end of business day (they closed at 6pm, I was there at 5:27pm) there were multiple new problems with my car. Here is a list of the new problems I am facing: - Tachometer and ...
Save your cash and your car stay as far from these guys as you can!!! To date I believe my vehicle has been serviced three times at the north academy Pep Boys location in Colorado Springs CO.in my opinion, based on the same work, done previously on the same car. Pep boys have been a huge ...
Bought a Prostart starter motor ($116 $40 core charge) 10/23. Gave in old starter to waive core charge. Prostart motor failed on 11/15. Total short in motor, according to mechanic that examined car afterwards, could have caused a harness fire. My wife was driving the car at the time and after being ...