There is a serious problem with the Pep Boys in Orland Park, IL. I brought my car in on 3-24-12 to have front end work done because noises when I hit a bump. They said they will charge $19.99 to inspect the front end and I asked if that amount would be applied to the bill if I have the repair work ...
There's a significant issue using the Pep Boys in Orland Park, IL. I introduced my vehicle in on 3-24-12 to possess front-end function completed since sounds after I struck a bundle. They stated they'll cost $19.99 to examine the leading end and that I questioned if that quantity could be put on ...
On Saturday, March 31 I went to drop my car at Pep Boys Auto located at 10899 Folsom Boulevard Rancho Cordova, CA 95670, the person who took care of me was Scott, the store manager, the service I requested was to replace the rear rotors, I left my car at 9:00 AM and when they called me to let me ...
Ok, before I get to the meat of the matter, let me say that Pep Boys is not a bad company overall. They are probably fine for oil changes, tires for the average vehicle, etc. But I cannot recommend them for anything else. This is what happened: a few months ago my wife's car could not steer ...
I also forgot to mention that the company takes its sweet time in sending out its employee's W-2s, waiting until the very last possible minute required by law (January 31st to be exact) to send them out. As we all know times are hard on virtually everybody from a financial standpoint, and its not ...
Support specialist Jose Ordenez had terrible customer support. Reported he didn't wish to focus on my vehicle, and offered me 'top' about placing it back together after he got it aside. I'm not eager about anybody speaking insane in my experience that works in a person service environment. ...