I made a hotel reservation on 5/16 for Savannah, GA (locator CH54EH). I was charged $57.25 for the room. When I showed up at the hotel I was told by the woman at the front desk that Orbitz had not paid them and the credit card was strictly to hold the room and I needed to give her my card. She ...
Hello On 4/28, I took a trip from Syracuse-Newark and from Newark to Frankfurt Germany - booked through Orbitz. Orbitz did a great job informing me of any changes and letting me know about my flight times. However, I did not have very good service from the airlines that I was booked on. Going out ...
I will never use Orbitz again. No seats on airlines after several requests and promises; long holds with customer service who just read scripted answers; not able to check in online or select seeats; airline counter said they can do nothing with Orbitz tickets; at least 5-6 hours of customer ...
I recently booked a business trip on Orbitz, and the only ticket I could get at the last minute was non-refundable. Sadly, due to the Iceland volcano, my ticket was cancelled by the airline. Though normally I would take the Orbitz credit toward my next vacation, I had to pay the company back. ...
I used Kayak to perform a search of flights from TPA to PTZ on 2/16 and return 3/9. I chose Orbitz.com with a round trip price of $330. Transfered to their site and filled out information on Passport, home address and credit card information. Price remained the same upon going into the section of ...
Orbitz booked a hotel room at The Pelham Hotel in New Orleans for "up to 4 people" at "their" low price of $191.87. I asked this several times to make sure that 4 people would be allowed to be in this room & was told each time "yes, that's right", well, when we ...