I had a ticket that I needed to change, spent 3 hours on the phone with customer service agents, who either disconnected from the call or knew nothing and put me on hold multiple times for long periods. They all quoted me different prices, which to change a ticket was more than to buy a new one. ...
Overall description. In March a booking of the hotel “The Palm hotel and SPA” in Miami (3025 Miami Beach, FL, 33140, phone 1-305-534-0505, fax 1-305-908-3366) was made. The booking was made through the web-site www.orbitz.com. The hotel was in a five - star category at the “Orbitz” web-site. The ...
I booked a travel package and came to realize 24 hours later that another website had the SAME deal for $500 less. $500!!! I called Orbitz to express my frustration and got nowhere. 1 hour and 45 minutes I was offered $75 voucher. Really for a $500 price difference??? They should be ashamed of ...
I booked a ticket home for xmas through Orbitz. An hour before my flight, I discovered that Orbitz had "lost" my reservation and they had to scramble to rebook my ticket. I was put on hold for over 2 hours and almost did not get on my flight. I was then promised by a woman named Olga that ...
Good work Orbitz.com on providing some special and prices that I just could not find anywhere else. Your customer service when their is a problem is very good and i appreciate that you seem to care about customers more then some travel sites that i have used. Your prices are always better also. ...
We purchased a fresh flower lei greeting in Oahu with staff assistance at airport. What a joke! The leis were so skimpy we were embarrassed and absolutely NO HELP or assistance in telling us where to go or what to do. A total ripoff and we feel that we should have some compensation - we paid double ...