We bought flights, hotel reservation and rental car for a trip to San Francisco for three. The flight went well, both ways, the car rental was fine, but when we arrived at the hotel (Ramada SF-Airport, San Mateo), they claimed not to have received the registration and tried to move us to a location ...
Christmas vacation at $ 600.00 that went nowhere. Flight canceled due to snow, can't rebook for a week. Canceled vacation, call orbitz, they said we will be refunded. Three months later, hours on the phone, no refund, no help, they just say the same thing, expect the refund in 30 to 60 days. Never ...
No amount of savings is worth dealing with orbitz!!! If you decide to use them anyway, be ready to eat the $ you spent on the package. Customer service is practically non-existent and if you do by chance get to speak with a representative after being disconnected several times - I seriously doubt ...
I have never been treated so badly by a company. Due to the whole swine flu epidemic in Mexico I had to cancel my $2500 trip. Well after four times contacting customer service I actually got someone who said I could do this. I could not get reimbursed for the airplane tickets, so I guess i'll be ...
This is the email thread... I called Orbitz and the hotel and gave them my credit card and Orbitz totally screwed the arrangements for our company's employees and did not fax the hotel. I make the reservations for our employees and I will not use Orbitz again. I was disconnected from the phone 3 ...
Manager/Supervisor, I am writing to you to voice my irritation at your customer service and website. I booked a hotel stay for 3 nights and used a $40 discount coupon for 3 nights or more. Your website displayed a price of and should have charged me $341.61, which I agreed to pay. The site instead ...