After getting bumped off a flight from Delta, who always overbook so show up early, I phoned Orbitz to change a flight the next day I would now not be able to make. This flight was from Lima to Guayaquil. I was put on hold indefinitely thrice and hung up on twice after being told there are no ...
We were traveling from the east coast to the west and had to make emergency flight changes and when we booked the changes Orbitz incorrectly booked the return flight to the wrong city. After three months of customer service emails and phone calls they said that there was nothing they would do to ...
I usually use another company, but I chose to go with Orbitz strictly due to their "Price Assurance". After four hours of trying to get bookings, I was able to get my vacation booked only to find out after my credit card had been charged, that it was not covered under the "Price ...
I usually use another company, but I chose to go with Orbitz strictly due to their "Price Assurance". After four hours of trying to get bookings, I was able to get my vacation booked only to find out after my credit card had been charged, that it was not covered under the "Price ...
I canceled tickets to Hawaii and figured that because I had bought insurance, I could refund the tickets if I needed to. NOT THE CASE! I was told the money I spent on the tickets would go to "future use" but because I would be changing the tickets, when I get new tickets I will have to ...
My flight was cancelled for mechanical problems. When I called Orbitz customer care, I received no support. I talked to a girl who showed zero empathy for my circumstances. She couldn't care less. She put me hold so often for so long my battery ran out on my phone and had to drive to a friends ...