I bought 2 tickets for my grandparents with a layover of 2 hours back and forth. Now, orbitz changed it to 17 hour layover. I called regarding this matter and they said that the airline made the change and that there is nothing they could do about it. Now my grandparents have to stay in an airport ...
I had a bad experience with a hotel reservation that I had to cancel. I cancelled at around 1 P.M. 2 days prior to the check-in which was at 4 P.M. I read the small print "Non refundable if cancelled after 4:00 PM on (day of check-in). To my surprise at the end it gave me a $000.00 non ...
We recently made a hotel reservation for the RAMADA INN near the maingate of Disney in Orlando. Upon check-in, this hotel started out bad & just went downhill from there. When we left to go get dinner, we immediately called Orbitz (we'd only been checked in about an hour). We were on HOLD for ...
This was for a trip overseas. I called to verify the number of check in bags I am allowed to check-in without paying. They informed me I can have up to 2 without charge since it is overseas travel. I asked them to verify it and verify it again and again. 2 free luggage are allowed without charge. ...
I booked a room in Minneapolis for 4 nights, cancelled on the 24th, was assured within 10 days I would get my money back. It is the 22nd of the next month and not a dime back. I called a week ago and talked to supervisor. He told me directly that they hadnt even started to refund it and apologized ...
We used orbitz to book our trip to mexico last month. It was suppose to include transportation to and from the airport but when we got to the airport we had to pay the driver an additional $70 us before we could leave the airport because orbitz had us in the wrong hotel zone. We also had to sit in ...