Website makes you believe you can select airline seats. Then, after they take your money, they put a note on your confirmation that your seats are not assigned. When you call to complain, they tell you they cannot assign seats; that you have to wait for check-in day. When you ask why their website ...
Hi, I bought 2 one-way trip tickets via Orbitz.com from Singapore to Baton Rouge just a few minutes ago. While the website stated the booking was not processed, my credit card was already charged the flight expenses of USD 2622!! Appreciate it if the customer service can get back to me ...
Two months ago I booked some international travel over Xmas with Orbitz. On the return flight, they oddly didn't issue seats together for my girlfriend and myself on the return flight. I called and they said they didn't have much they could do with Lufthansa's system at the time (early Oct) and to ...
We experienced having a flight cancelled. I contacted Orbitz who we originally booked through. A young man named Joshua worked with me 90 minutes and satisfactorily re-booked the return flights in the same day. Thanks much Joshua - you were a lifesaver. Craig - Record Locator NLJLBC (12/8) ...
Booked roundtrip flights from SFO to Vegas for a little under $200. Checked the same flights on Virgin America's website and found the price had dropped by $20. Submitted a claim to Orbitz for their Low Fare Guarantee, but their legal font says claims have to be made by midnight the same day the ...
We just tried to book a package for round trip tickets and a stay in a hotel for 7 night in Hawaii and first it gave a message stating the "bank" denied, but when we went online to check it was debited from the account. I called them and the customer service woman told me she would call ...