When they put new set of tires, the guy recommended wheel alignment, because old front tires were worn more inside. I agreed, and paid for it. 5 months later, I noticed that front tires now are worn outside, but it was so bad that inner layers started coming through the rubber. I immediately took ...
Took over 2 hours to replace a tire and they did not even balance the tire. My husband watch him and went out there and made him do it right! There was 3 other people in there, all men, and they were just as angry if not more about how long things were taking. One man walked out after his car sat ...
It came to my attention that my car needed new belts for the power steering which was completely mangled. Granted i wasn't there for engine work, it would've been great to know about it before it became an issue. So much for your 22 point inspection. Also when i took my car to a real mechanic, they ...
My check engine light came on, so i stopped by auto zone for them to check with the machine, they said i need a tune up and a coil replaced, i took it to NTB because i have their card and they are the only ones that have worked on my car. When i got there i showed them the receipt that auto zone ...
I went into a NTB for a oil change and they told me that my brakes and shocks were bad. When i questioned them on why they were taking off my wheels they said to look at my brakes which is part of there inspection. I did not ask for an inspection and to top it off the quoted me over 1000 dollars to ...
I went to the Pearland location on Sunday with a flat and was here before they even opened. It took me an hour to get out of here to fix a simple flat. They have no motivation to move with a purpose. I don't plan on ever purchasing anything from this company again. ...