I purchased a pool table lamp and when it arrived, i cut open the box to check for damage. Be aware that they recommend you open the package on arrival to check for damage. Once you do, you will be charged the 25% restocking fee and shipping both ways. Also, the package was plain cardboard with no ...
I am a major shopper on-line and this company has the worst service in the world. Do not, I repeat, do not buy anything from them. Their customer service people are not allowed to tell you anything other than what you see on your computer. No one is empowered to make a decision and forget trying to ...
You have 15 minutes, that's right, their cancellation policy states that you have 15 minutes to cancel your order. Ordered a computer desk at 2pm on sunday and tried to cancel at 9:15 am on monday, all to no avail! Now i have to pay for 25% restocking and shipping both ways, for a $240 loss on a ...
March 14 MERCANTILA.com Mr. Nikhil behl, ceo corporate office 665 chestnut street sf, ca 91433 415.268.4700 Dear Mr Nikhil Behl, I am writing you in hopes that you can please help me as Mercantila.com has not. I am legally disabled, and live on SSDI. On 12/19, on the basis of the rave reviews and ...
I ordered a coffee table by telephone on 1/11. They offered a slight discount to order by phone rather than on the internet. When I received the -mail confirmation, I noticed that the wrong color table had been ordered. I immediately e-mailed the company about the problem. I called the next morning ...
March 14 MERCANTILA.com Mr. Nikhil behl, ceo corporate office 665 chestnut street sf, ca 91433 415.268.4700 Dear Mr Nikhil Behl, I am writing you in hopes that you can please help me as Mercantila.com has not. I am legally disabled, and live on SSDI. On 12/19, on the basis of the rave reviews and ...