I am a major shopper on-line and this company has the worst service in the world. Do not, I repeat, do not buy anything from them. Their customer service people are not allowed to tell you anything other than what you see on your computer. No one is empowered to make a decision and forget trying to ...
You have 15 minutes, that's right, their cancellation policy states that you have 15 minutes to cancel your order. Ordered a computer desk at 2pm on sunday and tried to cancel at 9:15 am on monday, all to no avail! Now i have to pay for 25% restocking and shipping both ways, for a $240 loss on a ...
March 14 MERCANTILA.com Mr. Nikhil behl, ceo corporate office 665 chestnut street sf, ca 91433 415.268.4700 Dear Mr Nikhil Behl, I am writing you in hopes that you can please help me as Mercantila.com has not. I am legally disabled, and live on SSDI. On 12/19, on the basis of the rave reviews and ...
I ordered a coffee table by telephone on 1/11. They offered a slight discount to order by phone rather than on the internet. When I received the -mail confirmation, I noticed that the wrong color table had been ordered. I immediately e-mailed the company about the problem. I called the next morning ...
March 14 MERCANTILA.com Mr. Nikhil behl, ceo corporate office 665 chestnut street sf, ca 91433 415.268.4700 Dear Mr Nikhil Behl, I am writing you in hopes that you can please help me as Mercantila.com has not. I am legally disabled, and live on SSDI. On 12/19, on the basis of the rave reviews and ...
Why do you have a 100% satisfaction guarantee that hides the exceptions, such as no returns on mattresses? Why isn't this information displayed prominently? ...