After spending a 6 months on Match.com I knew it was no longer the place for me. Unfortunately I downloaded some adware on my computer before I could resign my membership, I was charged for another 6 months. That was my fault and thought maybe giving it another 6 months would do the trick. Several ...
On April 4 I subscribed to a personals site know as Match.com. I paid $29.99 taken from my bank account. During the same month (April) I went through the process of unsubscribing and received a confirmation e-mail. They should not have taken anymore money but did so on May 5. When contacting them ...
Signed up for a three-month service period. Before the billing period refreshed, I cancelled the service on 01/21/05. Despite cancelling, I was charged $43.95 for another three-month period. I complained to customer service, and all they ever do is send form letters. Not wanting to deal with the ...
Again another company that takes your money without notifying you that your subscription is about to expire. They expect you to log on everyweek to check your account but most of us do not have time to do that. Like myself I have just enough time to check emails. If they can email you everyday with ...
Customer Service/Billing at Match.com is very frustrating. Customer Service offers zero help, and were rude and unwilling to listen. I spoke with someone by the name of Jose A. I am writing this report because I feel their billing is unfair. I cancelled my subscription three days after the new ...
I used Match.com service for about 6 month. I decided not to subscribe anymore and decided to cancel my subscription myself by following the steps on their website. Little did I know, the steps I followed did not go through properly and did not produce a confirmation number. I called customer ...