I Joined Massage Envy when they first came to town, about 7 years ago I think. Last year I was having physical issues and could not receive the massages I had credit for. When I went to see them several months later to cancel contract, they informed me I had to give thirty-day notice in writing, ...
I have been a member in Farmingdale NY and have ten massages saved up so I asked them to stop charging my account so I can catch up. They now told me that I will lose all ten in 30 days! I specifically asked this question when I signed up and they lied to me. If they are making money by charging ...
Made a appointment for a massage on 7/3 by e-mail for 7/6 email on 7/5 2 times a cancellation. They said they never received it showed them the email but they still charge me 24.95 for no show i sent the email back from the email they sent me the oppointment they did receive it but mark who is in ...
Company does not explain or advise about their service contract which is in force for one year. Regardless of service or satisfaction there is no leeway in contract. Will not let family member utilize service. It appears they expect dis-satisfaction with their contract wording. ...
I really enjoyed the service for the first few months I had the membership. Was somewhat like other massage therapy providers I've been to before, never have had a membership before, which was why I held off until late 2011 to finally try them, from a referral of a friend to give a try. I have had ...
Beware before you enter the Draper Massage Envy. The manager is rude and unprofessional. He will cancel your appointments if you express dissatisfaction with the service you receive. I did not receive the stated amount of massage time. The manager had the receptionist tell me I had received a ...