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Massage Envy
Found 212 reviews / complaints
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Massage Envy
Ripoff business practices

Massage Envy sells memberships. For a monthly fee you receive one massage per month. If you do not or cannot use your massage in any one month, they accrue. I travel quite a bit so my monthly massages accrue. After banking over 14 massages I put my membership on travel hold. When I returned and ...

Massage Envy
Stole my money!

I noticed $45 was being withdrawn from my bank. It only showed up as a recurring withdrawl. I had know idea who was taking money out of my account. Then I got a call from massage envy. They told me my payment went through and my massage was available. Now I knew who was taking my money! How it all ...

Massage Envy
Consumer Report

I was given a gift certificate by employer. On Saturday at 12:30pm I called make an appointment. They said they had an opening at 1 or 1:30. I said, great I'll be right over. They said they needed a credit card to hold the appointment. What? It's a gift certificate. I said no. They suggested I come ...


Massage Envy
Rip Off

Massage Envy offers a "6 month membership". What they neglect to tell you is you can not cancel the membership. It continues coming out of your checking for months and months after the 6 month membership is up. The only way you can cancel it is to take a note in from your doctor. Then ...