I signed up for 6 months membership and paid all but didn't use last 2 because i have been told that can use my massages any time. After my membership expired they didn't allow me to use the last 2 because my membership expired. They told me that i have to sign up for 3 more months in order to use ...
Day of my enrollment 7/9 of membership 12 weeks. I stop Our account in 08 and 2012 cost was nevertheless obtained from my card. ...
I'm totally embarrassed by how I've been handled below. I'd previously created a scheduled appointment for July 24th at midday weeks ahead of time. I named the night before at 8:21 pm to stop because of family problems. The woman who responded the telephone stated it'd not be considered a ...
I sent them a doctor's report that I cannot have massages any more but they still do not want to cancel my membership and it has been over a month now. No repose at all... I am stunned that this is a legitimate business...!!! ...
This place is a trashy JOKE and people like Allison Refior who work here puts the nail in their coffin. Hands down the worse customer service I have EVER experienced in my life; its actually sickening. I called to cancel a membership with a girl named Desirae who seemed to be very understanding of ...
I am a 64 year old woman who became a member at Massage Envy, Sherman Oaks, CA. I was never told I cannot cancel my membership. After the second massage I started feeling pain in my jaw and a tooth got a bit soft as I was face down and pressure on my head downwards was extreme. I yelled and told ...