I had Lesliies place a new sand filter last march and now it is broken and nonone wants to help me. They say i am out of luck! So now i have another 1200.00 to dish out to replace the sand filter that iwas supposed to last soem years. Their add says customer satisfaction is guaranteed. The person i ...
Received the robotic pool cleaner that I ordered online. It doesn't clean the walls or even a small 4in step. Called to return and was told of the 15% restocking fee. Was told the unit does as advertised. It says it cleans pool floors and cove. Was told by a very rude and condescending girl that if ...
Received a pool cleaner, tried it, it doesn't measure up for the price. Doesn't clean wlls or steps. Customer svc agent was rude and condescending saying it does not advertise it clens walls or steps. It says cleans pool floor and cove. Didn't clean my cove! Asked for supervisor, no one avail, but ...
Part of my order in May was lost, so I had to email several times to get that dealt with, then the person that did actually help me threw out an unsolicited offer to give me 15% off on an entire order in the future... When I went to cash in on that... Amnesia set in. I hate nothing more than a ...
I went to Leslie's Pools at Holcombe and Buffalo Speedway in Houston, Texas, to get my water tested - a service they advertise. They asked what problem I was having and I said I was just checking to see how the water was doing. An employee named Zachry told me that I should not be asking for the ...
We took a water sample in, and was told we NEEDED to buy a bunch of stuff. We were going to try it a different way, but the man at the store kept pushing so we bought the first chemical he told us we needed, an alkalinity product. We went home and decided to go with our original plan and called the ...