Nice people at Richardson store however bought a heyward pool pump. The install is horrible. It will cost me a filter diverted valve two additional valves they installed directly to my filter with 6 90 deg turns. Beyond stupid ...
This guys overcharged us for our diagnostic visit over quoted price, brought the wrong parts when they showed up a week later, and then bumped us for the third trip for an office meeting! They knew that the third trip was scheduled for the absolute last day I had for the repair and the repairman ...
I so love the customer service of the manager Joseph Lamothe. I am a new pool ower and explained to him to get me the chemicals to get me started.instead of him giving me the chemicals he informed me that it would be best to bring him in a water sample so he can give me the correct chemicals. I was ...
I ordered the Pool Blaster Catfish hand vac. It clearly says it is for small pools/spas. I intended to use it for my pool. We charged it accordingly and went to use it. We quickloy determined it was not for pool use as it is clearly to small and has little suction. We put it all back together in ...
Went into the store because my pool had a major algae problem. "Tim" who was being constantly harassed by other customers, listened to my inept description, asked all the right questions and gave me the right answer. This is the type of employee to be valued. ...
Bought sump pump and found that it does not work, returned to store and Mgr. Said yes it does work, well if it did work I would not have tried to exchange for a working one... FYI Mangaer Matt Annunziata not only rude but very smug and he thought he was above it all. I asked for as supervisor he ...