My pool is 8 years old. I had Leslie's replace my pump motor less than 2 years ago, and the motor is making the same whining noise it did when I had it replaced. When the repair man showed up he had very few tools to work with. After about an hour, I noticed him struggling with trying to remove the ...
Promises made none kept! Monday - I was promised a repair by the next day, since there was nothing in front of me. Wednesday - not having had a call - I went by. Not only had they not gotten to mine, there were now a lot in line. Thursday - not fixed. Guy on phone, apologetic, and didn't know why ...
The store in White Plains new york has the worst customer service anywhere. The guy named Glen is very rude and no one in there knows anything about pools. This has to be the worst pool store ever. I spent alot of money in that store every year but I will never spend another dime there until ...
I came to Leslies to get a replacement cover gasket that was lealing. The clerk told me I really didn't need a new one at 19.95, but that the old one just needed a little lubricant for 7.99. Imagine that! Actual customer service! Thanks to clerk A. Reierson #32373 at store112 Rainbow and Flamingo, ...
The rude greedy old man at the Simi valley store has no customer service training, and can care less about what customers need; he just wants to make a quick sale. I took a sample of my pool water, he simply yelled 'what'ya want me to do with this!'; I replied I needed a water test. Apparently the ...
I have dealt with this pool supply company for many years. I am a pool owner and need a relaible source for supplies and tests. After a recent prolonged storm which caused substantial pool water to be lost (we had 10- inches in two days) I was concerned about the cyanuric acid level being dillutted ...