Purchased a discharge hose online. 15.99 tx. And handling. Tot. 24.98 Item arrived and was wrong size. It was returned and NO credit given. Many phone calls to customer serv. Not returned and 2 Emails never answered. Terrible way to do business and I will never purchase anything from Leslies Pools ...
Why I will never use Laslie's pool again... I was missing one item in my order from May, and after several emails, that part got fixed and the CS person threw out an unsolicited offer for 15% off on a future order... Well, when I go to cash in on that offer, amnesia sets in. I hate nothing more ...
We took our pump in to be looked at on sunday, told that there was one ahead of us and they would look at it and diagnose it within 72 hrs. After that time we called and were told no they meant at least 72 hrs., we would never have left itif that was the case, and there were several sweeps ahead of ...
The worst customer service I have ever dealt with by far. I agree with all of the complaints below. I too bought a product from Leslie when it was not compatible with my pool I returned it. After numerous aggrevating phone calls I still have no resolution. Lisa the customer service rep I have been ...
Where to being? First I ordered three different supplies online like normal from Leslie Pools. Got the supplies delivered to my house. I noticed that my bank account that I used to order the supplies wasn't charged for the complete order. Waited several days, still nothing charged to my account. ...
I owe a big thanks to this store!!! This summer days before an out of state vacation, our intex pool pump went out with anyone who carried the pump out of stock for the season and the company not able to overnight it. I went thru several Leslies stores to finally get the one in The Woodlands, Texas ...