I am writing to complain about hotels.com. I went to their website to make a reservation on March 29 for the weekend of April 29. I booked online for a hotel in Banff, Canada, the confirmation was sent to my email address along with a detailed description of my reservation (name, guest name, credit ...
I entered in the homepage of hotels.com, and there were some offers with the sign: $, example: $75 per night. I bought the reservation and they charge me the double. I called and they told me that the reservation was made in british pounds. I never opened any currency converter or something ...
I have heard all over TV and the internet about hotels.com and their low price guarantee. It's even stated right in their logo. I called them to book a room and while I was on hold, I noticed that they had listed a particular hotel for 40% more than Expedia had, same night, room, number of people, ...
Hotels.com is an absolute rip off! Stay away and don't let your friends do business with them. Don't think you are getting a deal in any way. They say they have the lowest prices guaranteed. Don't believe it! They charged us almost twice what the hotel normally charges non hotel.com customers. ...
I made a reservation online for a hotel room in Keene New Hampshire in June. While the reservation was not until August 14th, I paid upfront (meaning the hotels.com service charged my debit card that day for the entire sum). As the reservation day came my plans changed and I called the hotel that ...
My sister and I and our two babies had reservations via Hotels.com months in advance to stay at a Sleep Inn at the Bradenton, Florida airport. We paid for the week's room in full before we left for our trip. Upon arriving at the hotel, the manager acted like we had no reservation and refused to ...