I booked a room in Las Vegas through HOTELS.com. As is the normal custom I had to give a copy of my credit card when checking in. I checked out of the hotel, using their in-room checkout. I had no additional charges. After I got home I found that the hotel had charged me, in addition to HOTELS.com. ...
I created a reservation through Hotels.com for 2 areas one-night. The web site claims if you discover a cheaper price within xxx quantity of times they'd return you the distinction. I came across one straight through the resort which was nearly $50 cheaper. I adopted the guidelines on the site to ...
On April 17th my brother and I checked into the Best Western Sea Wake in Clearwater, FL which he'd booked through Hotels.com. The room was dirty (stains on the carpets, dirt on the walls, a dresser with a broken drawer), even though, it had a 3 star Hotel.com rating. The night of the 17th my ...
I reserved a room through hotels.com and they charged me 108.00. When i got to the hotel they told me that there price was only 79.99. I called hotels.com and they said that they would refund me the difference and that it would be directly returned to my credit card but it never was. I have called ...
On my first use of the service hotels.com I noticed that the page for credit card transactions is not secured. So when I called to make my reservation, I guess I was supposed to read all the disclaimers on the website first, which like an idiot I did not so I was extremely surprised when making the ...
We tried to make a reservation on Hotels.com for one night during our last night in Venice Italy. We got an error message, so we made a reservation using another service. According to the error message hotels.com did not make the reservation. 4 days later, when we got home, I found a charge for ...