We arranged a reserveration, called back exactly the same day-to alter our reservation with Hotels.com - they charged our charge card for both resorts and we still watch for a return. I'd never suggest the corporation - they're not customer-friendly and essentially tear you off... Simply because ...
I arranged a motel reservation through Hotels.com, then I came across the cost was decreased your day after I arranged my reservation. Because many vacation websites provide a best price promise, I e mailed Hotels. Comis customer support plus they explained they might credit back area of the ...
I made a reservation in Seattle at the Red Lion Hotel on the 13th with HOTELS.com on Dec. For the 31st. A few minutes later I discovered I had the wrong date as it should have been the 30th. I re-entered the information and made the change. Upon my chagrin I was billed for two nights. There policy ...
DO NOT use Hotels.com for your travel arrangements! Read on... I had to book a hotel in an area I wasn't too familiar with, because my boyfriend was in a wedding there. I thought that Hotels.com would be the perfect solution, since they list different hotels with all of their prices. I thought ...
I booked a room through hotels.com, i asked for a room on the beach with an ocean view. When we got there it took almost 3 hours to find the hotel, we called the hotel to get directions no one answered. When i found it it easnt wat i asked for, it was across the busy street infront of other hotels ...
I called initially to add an extra day to my reservation. The csr cancelled the intial date and put in a new one. I called the hotel to verify and it was screwed up. I got the same csr when i called to cancel the entire thing since they did not have any rooms. She didn't know how to explain the ...