Early this week I was reviewing my very busy monthly Visa card statement. I noticed charges from Hollywood Video that I did not recognize. I called my credit card company and found out they have been charging me the same amount for 15 months. Credit card company told me they could only dispute 3 ...
I worked for Hollywood Video for 3 years, may to may. I started out as a GSR and quickly moved up to store director. Four months after making store director, I was sent to Iraq for 8 months, when I returned, federal law said hollywood only had 3 days to return me to work. It took them three wekks ...
We have a dispute with Hollywood Video that began in 1 because our returned videos had been stolen from their drop box. We knew this because the store manager brought it to our attention, warned us never to use the drop box again amd vowed that this matter would be cleared in house. Less than a ...
I went into Hollywood Video to rent a few DVDs for my son and his friend. I had a coupon from Hollywood Video that was rent one movie and get one free. When I went up to pay for my rentals, I presented the coupon to the clerk, who was also one of the managers. She rang up the sale and told me my ...
We rented a damaged video and returned next day. Manager was rude and indicated he would extend rental time if we had only notified him earlier (earlier than what?). Store manager after being contacted actually wanted to work this complaint like an agrument making sure to check "both" ...
I have expierenced a couple od dishonest practices with Hollywood Video. I recently bought a used video game to play and upon getting it home and trying to play it, I found out it did not work. I returned it to the store the very next day along with my receipt of purchase, and since they did not ...