At Hollywood Video one day, an employee asked me if I wanted to join their mvp program for 9.99 a month. You can take out 2 movies at a time and when you bring them back, you can take out 2 more. I agreed and about 5 or 6 months went by. The other day I just happened to notice a debit on my bank ...
I will no longer patronize Hollywood video after my last two visits. I have never been overly satisfied with the service at Hollywood Video. It was mediocre at best, but the competitive prices and five-day video rentals were enough to compensate for their less than stellar customer service. A few ...
Today I went to the Hollywood Video located right up the road from where I live like I usually do (almost weekly) and will never go there again. First we were told that had over $8 in late fees from some things that we rented at least 2 months ago. I am never late with my movie because I drive past ...
To make it quick and to the point DO NOT I repeat do not do business with Hollywood video. They accuse you of renting movies that you havent! They Tap on fines that should not be there. The management in incompetent!!! Theres more but I dont feel like writing... ...
My wife and i have been customers of hollywood video for about 2 years. Everything was fine until they started charging us late fees. We called and they told us that we have not returned our movies. Well we argued that we have. 2 days later we get a call and they said it was there mistake, is just ...
I was sent a notice regarding a late fee on a movie we had returned on time back in November. I called reg: letter. I spoke with Tom the manager of Lake Stevens Wa, Hollywood Video. "He told me the movie was not there and I was going to be charged for the movie and plus some." My bill ...