Hollywoodvideo.com... I placed 4 orders with this website, it has been almost a month and they still haven't shipped out my items nor have they answered any of my emails. I had to contact my credit card company and file a dispute. Still trying to get my money back. Beware of this site. ...
Several months ago I rented a few movies from a Hollywood Video store on I 35 in Austin. I returned the EVERY video. When I went back to rent another movie I was told I owed $50. I explained I'd returned the movie. After a half an hour of arguing, the guy finally agreed to look again and lo and ...
Cancelled Power Play membership in December. Received print out stating membership cancelled and no further charges after 1-4-10. Reviewed credit card activity and noticed HOLLYWOOD VIDEO charged credit card on 1-5-10 for 27.05. Physical Store (Bear Creek) advised to come in and they would refund ...
I will no longer patronize Hollywood video after my last two visits. I have never been overly satisfied with the service at Hollywood Video. It was mediocre at best, but the competitive prices and five-day video rentals were enough to compensate for their less than stellar customer service. A few ...
DAMAGED Video/DVD policy needs to change as we rented a bad movie and when we brought it back in for a refund they told us we had to rent it back out again. We didn't have time to watch as we were leaving town. That is why we go to the store to rent it is because we have time to watch. Obviously, ...
Hollywood Video informed me that I had a late fee on a movie that I returned on time. They want over $45 (!) in charges for a used rental movie that anyone would sell for $10. The letter I got threatened to charge this to my bank card, but that if I returned the video and agreed to sign up for one ...