We had a Vinyl floor installed on June 23. The floor had a lifetime guarantee such that if there were any damage to floor, we simply call Empire and they replace the section that is damaged like new. The salesman sold us on that. On Feb 1st, our tenants moved out, and there was damage to about a ...
We had Empire 1 Carpet installed in our home in March. The highest quality &foam they have. It hasn't even been a year yet & our carpet looks likeTOTAL CRAP. People that come over can NOT believe this is NEW carpet. The lady that sold us the carpet came over to SELL us some new carpet, She ...
When an empire rep came and did the estimate everything went Ok. The man who came to my home by the name of mike reassured us that all the moving of the furniture would be taken care of. Our appointment was set to he on 2/9 the day the blizzard hit. We had to call them and ask If they were still ...
I had Empire do the vinyl flooring at the house I am renting. The group that installed it did a lousy job. We now have bubbles all through the flooring. These bubbles make this textured looking vinyl flooring look aweful. I refused to continue paying for this flooring and now they have put it on my ...
We've been working with Empire since September about 2 planks of laminate floor that are buckled in the middle of my family room. They came out and checked for moisture and of course, that was not the problem. Three times we've had service people come out; first set said you have to replace have ...
Empire did a good job installing my carpet, but the installers folded up two of my area rugs, and now they have creases in them and the rugs will not lay flat and buckle because of the creases. You would think that carpet installer would know to roll the rugs instead of folding them, know they ...