My first appointment went well but I unfortunately they seemed to take advantage of my inexperience with flooring. I'm a first time homeowner and wanted something that would last longer than builders grade carpet. I was told the carpet I got was durable and the salesperson knew I had a pet. Only ...
Empire today —apparently can't make appointments I am glad to read so many bad reviews of this company, because it supports my own experience. I made an appointment to have my house measured and see some samples. I invited my elderly aunt to come over, as she is helping me with the decisions. Well, ...
Unfortunately this company is abusing to illegal employees when first know they are illegal and hire them, then do not want to pay for the work they did, because employees can not defend themself for being undocumented. The customer complains, and this company does is not paying the employee as an ...
Completely disgusted with Empire Today. We had Empire Today install carpeting in a condo that was a rental property. The carpet we replaced was quite old and had some severe staining so we thought it would be a good investment to do the $3K upgrade. The sales person sold us on the carpet because of ...
Horrible carpet installation and even worse customer service. Our experience started with a pleasant sales person who came over and estimated the pricing. When he was going over the contract there was an item called: "we do not adjust doors." He said, your closet doors are adjustable and ...
I had this company quote me new carpet for two rooms. I thought it was reasonable so I agreed. A few days before installation I had an unexpected death in the family out of state. I tried to cancel but they insisted on a re schedule. I still was not home and dealing with quite a lot so I canceled ...