I had this company quote me new carpet for two rooms. I thought it was reasonable so I agreed. A few days before installation I had an unexpected death in the family out of state. I tried to cancel but they insisted on a re schedule. I still was not home and dealing with quite a lot so I canceled ...
I have spent to date over $6900.incredible amount of money to ALWAYS get the run around on the phone.incompetent employees and inaccurate information. I have great empathy for my salesman to put up with these rude and incompetent people. Today my husband and son both took off of work to dismantle ...
They made the first appt with me and called 20 minutes before the end of the time window and said that the rep could not make it. Then after numerous pesty harassing phone calls I decided to give them 1 more chance... Well guess what they blew it again. Rep was going to be at least a hour to hour ...
Less than 4 years ago, I had Empire Today come out and install carpeting in a house I had just purchased, when I originally bought the carpet and pad I was told it would last anywhere from 10 %u2013 15 years. Every year I have had the carpet professionally cleaned, something I was told I should do ...
We used Empire Today about 2 years ago to put flooring in our kitchen. It is Estate Living flooring in Mohave hickory. It is HORRIBLE to take care of!!! It always shows footprints, and is so difficult to take care of. I wished the sales rep would have told us this at the estimate... We would have ...
I was told installers would be at my home in the morning to install my wood like flooring. I paid Empire over $5,000.00 in full to have this done. I waited til noon to have 3 men whom couldnt communicate with me walk thru my home looking confused. The had no idea what needed to be done. Then ...