Give customers what works for them, not what deals you have. I have a liable complaint. I called because I had several out dated boxes 1 that had totally died, because I was a loyal long time customer who pays her bill on time each and every month I was advise to get new updated boxes HD DVRs. Well ...
We were shopping around for cable as we moved to Nebraska for my new job. When my wife called Direct TV they really sounded great. We got the NFL Channel, and a couple months of movie channels. We specifically asked the lady when we signed up if we could get local channels for Denver before we set ...
I woke up one morning to find my receiver would no longer turn on. I called DirecTv and scheduled the earliest appt for a tech with was 3 days later on Friday, August 5 from 4-8pm. I had to have my girlfriend arrange to leave work early so somebody would be there by 4:00pm. I received a call from ...
After 10 years with DirecTV I asked them to stop the service. They sent me a bill for $200 to stop the service. I have refused to pay the bill. They keep harassing me by phone, mail and recorded message's. I have written to report them to BBB and other places to file a complaint. ...
I signed up for a package for $39.99 a month. When I got my bill, it was for $95. I called Direct TV and was told I had to submit a rebate that could take up to 8 weeks to reflect on my bill. I flipped. The person who answered the phone had the worst accent and I couldn't understand what she was ...
I've been a DirecTV customer for some time. My issue isn't with the service, it's with poor business practices. Directv tries to keep your credit card on file for anything they feel they may need to bill you for in the future. If you need to bill me for something, no problem bill me and I'll pay. ...