In August 11 I phoned Directv and informed them that I needed to reduce my monthly charge, I was told that this was not possible. I said that I might have to terminate my service. The CSR said that she could lower my bill by $5.00 per month. That was the best that she could do. I explained that I ...
I've been a customer of direct tv for over 15 years and have a history of paying on time. I recently missed a statement and when I asked to have the late fee removed was told no. When 15 years of loyalty isn't worth $5 to a company then I think it is time to change providers! ...
Etter watch out for the fast talkin' direct tv sales reps. Mine was a liar. Turned into a he said she said thing. So, i just cancelled the whole transaction... ...
Like many unsatisfied customers on here, I will fully agree with the stories I have read because they are similar to mine. I waited 20 minutes on hold each time I called. Live chat was non existant, and it took 2 weeks for the guy to come out and install! Not only that, Customer service is RUDE! I ...
I was a new customer with Directv. Unfortunately, I was court ordered to move out within 2 months of my agreement with them. I had a balance of $100 that needed to be paid so the account could be put on a 6 month hold. I had paid half and gave the information regarding the other half of the payment ...
When Directv ask us to buy there plan they promise us the local networks from Jackson Tn. We are now getting NBC, CBS, FOX, from New York we don't get ABC from anywhere We live in TN. On Feb 15 the sales office and and the installer, David Mullins Tel #613 0262 told us we would get all the networks ...