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DirectTV
Found 149 reviews / complaints
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DirectTV
Bad Business Practices

Just talked with DirectTV customer service. First off, the rep reminded me to submit my rebate offers, and when I said I had, he said, "calm down, " it's just a reminder. Don't need reminding for something I'd already done. I've been a subscriber for a month and asked about changing an ...

DirectTV
Consumer Report

Had DirectTV in our home in Strasburg, CO, then moved to a townhouse in Westminster, CO with all intentions of having the service transferred. However, after having two technicians come out and tell us that there was no way to install the dish we would have to cancel our service and because it was ...

DirectTV
Denied Refund

Overpayment: Seeking a refund I interacted with employee #PH055937: i recently overpaid my bill on a debit card and asked for a refund. 5 minutes had not passed from realizing this and requesting the refund. I was told it would be 60 days for the refund to appear in my account. I requested a ...


DirectTV
Early cancellation fee

I went to AT&T for Internet and TV and they suggested a bundle in which AT&T provides Internet and DirectTV provides the TV. Neither the AT&T staff at the store nor the phone staff mentioned at any time that I was entering into a de facto 2 year contract for the TV portion. DirectTV ...