I spent almost 40 minutes on the phone today with Dennis from sales. I asked to get a realistic quote for the ultimate package along with the genie whole house HD DVR system for the main TV and two others. I was quoted 56.99 for the first year. He then said to check for other deals they would need ...
I was told I could take one of my existing boxes to my new address and plug it in and all would be good. Bullshit! Sorry but it is true. You are not allowed to have two accounts with direct tv and use a box that you own from your previous account. I have been a loyal customer since 2005. I own my ...
I signed a contract with DirectTV in May I think. I was assaulted by my roommate in September and was forced to move into a new house to avoid any further violence. The new location already has Time Warner so my first idea was to cancel the service all together and just split the Time Warner with ...
I have been a DirectTV customer for 10 years & have never been informed of this little "gotcha". Today I was informed that if I had my "now non-working" receiver & LNB covered by warranty) replaced that I would be obligated to another 12 months of service contract (not ...
Direct TV is a rip off. When you try to cancel the service, they try to send you to retention hell on the phone call, then when you finally get them to understand that you are cancelling, they tell you that you are in a contract... When you are not. They send a return package for the rcvrs, and ...
Direct tv charged me for more than a dozen unauthorized PPV movies over 8 months after they were supposedly watched. This was done only after I canceled my service with them and was charged to a credit card that I used to set up the account. They tried to blackmail me with offers to get rid of the ...