On 11/27/07 I signed up for a Direct package @ $39.95, $5.99, $5.99 and $10.00, for a total of $61.93 per month. The billing department has charged me $235.00 for two months of service. Despite extensive communication with DirectTV billing and customer service, they have so far failed to correct ...
I was a contented DirectTV customer for over 10 years. In November I was late paying my bill, and my service was suspended. I had other more important bills to clear up in a temporary bad situation. I happened to go online to check my bank balance and I was overdrawn. DirectTV had run a charge for ...
I subscribed to the Direct TV Connection Choice package. At the time of application, the sales representative told me that I am eligible for a $20/month rebate, so that I would effectively pay 29.99 per month. I have received only one rebate form, for $10. When I called customer service, the reply ...
DirectTV was our provider. The opening months went fine. Then money got tight and we could not pay the bill. We do not object to the service being shut off, since that was only natural. When our finances recovered, we phoned to pay off the balance. They promised that service would come back within ...
I have been a reluctant subscriber with DirecTV since they bought my previous provider six years ago. It has been a rocky relationship at best. Two years ago, because of a job location change, I called them to put the account in suspension. To my way of thinking, that meant that the billing and ...
A few months back I subscribed to DirecTV after seeing an offer in the newspaper. The offer was for $44.99 after a special promotional discount of $10 a month for twelve months. I was instructed to send off for the $10 a month rebate after I got my first bill. My first bill came, and the rebate ...