On December 27th the home that I was living in burned completely to the ground. After the fire I contacted Direct TV to explain my situation and my inability to return their receiver, dish, and DVR. After numerous phone calls with them repeatedly saying that they "needed the equipment back" and my explaining that I could not do so, they informed me that I owed over about 500 dollars. I had insurance covering the equipment through Direct TV.
Insurance to them covers nothing. My credit report reflects this debt, which under the Direct TV insurance I am not responsible for. Direct TV is a multimillion dollar company that does not care about the consumer. Direct TV employees themselves wouldn't settle for this had their house burned down and all of their children's and their own property was destroyed.
Every picture, baby's first items, everything that cannot be replaced. But a company such as Direct TV should have enough respect to not bill a consumer with enough problems. Direct TV will be compensated for their loss, so in the end if I pay they will collect twice. Direct TV will collect against any consumer, and don't bother calling because they do not care.
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