Usacomplaints.com » Electronics and household app. » Complaint / Review: Direct Tv - Outrageos charges after house fire because of cancelation. Nationwide. #283899

Complaint / Review
Direct Tv
Outrageos charges after house fire because of cancelation. Nationwide

On december 27th the home that I was living in bured completly to the ground. After the fire I contacted direct tv to explain my situation and my inability to return their reciever, dish, and DVR. After numerous phone calls with them repeatedly saying that they "needed the equipment back" and I explaing that I could not do so. They informed me that i owed over about 500 dollars. I had insurance covering the equipment through direct tv.insurance to them covers nothing. My credit report reflects this debt. Which under the direct tv insurance i am not responsible for. Direct tv is a multimillion dollar company who does not care about the consumer. Direct tv employees themselves wouldnt settle for this had their house burned down and ever posssesion of their childrens and themselves property was destroyed. Every picture, baby's first items everything that cannot be replaced. But a company such as direct tv should have enough respect to not bill a consumer with enough problems. Direct tv will be compinsated for their loss, so in the end if I pay they will colllect twice. Direct tv will collect angainst any consumer and dont bother calling because they Do NOT CARE.


Offender: Direct Tv

Country: USA   State: Colorado   City: Greenwood Village
Address: Po Box 6550

Category: Electronics and household app.

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