DirecTV has billed us for MLB Extra Innings two years in a row after we cancelled it both times. Today I called and spoke with Ruby, who informed me that they could not credit my bill (even though I did NOT pay the amount for the MLB) because the MLB season had already started. I replied that I did ...
I am a Direct TV customer and had to cancel my Direct TV service because I can no longer receive service due to no satellite signal in my area. The trees in my neighbors' yards are now interfering with my service, and I can no longer obtain the service. I contacted customer service to report this ...
DirecTV automatically renewed MLB Extra Innings at the beginning of the baseball season, without our knowledge or permission. When the bill arrived including the first installment of $42.25, I phoned them to say we were not renewing, and I deducted that charge from the bill when I paid it. On 4/22 ...
When I signed up for service, I was told I had a one year contract. Four months later, when I wanted to cancel service, the contract had changed to two years. I canceled my service and was charged for a whole month that I did not use, because I canceled on 03/22 and the billing cycle ends on the ...
We signed up with DirecTV on December 5, and since then we have been charged for what was to be free service. Our bill was credited to someone else's account twice, and we were talked to as if it were our mistake and not the billing department's. We were told our service would be turned off if ...
I have only been with this company for a few months, and it has already given me high blood pressure. They never uphold their promises, and they keep overcharging us. Then, when someone says they will fix it, someone else comes along and says "sorry," we are not going to credit you. We ...