We signed up with direct tv december 5 and sence then we have been charged for what was to be free service, our bill credited to someone elses account twice we was talked to like it was our mistakes not billing departments mistake. We was told our service woulkd be turned off if payment was not made and they got 1 check by mail and one by phone both in 1 day the check by mail was cashed and the check by phone was done and still we was told 7 to 10 days to get that stright. We live in a area where only satellite tv can be used. So its but up with this each mo or do with out tv. Some one needs to get these people better workers or let them deal with this kinda problems each mo because it not far. All in all its been one big pain in the butt but like i said tv or deal with the hassel of their mistakes???